What are your shipping charges?
Charges for shipping outside the Continental U.S. will be calculated at the time your order ships. Shipping method is UPS or Federal Express

How long does shipping take?
Most orders ship in 5-10 business days (provided the item is in stock). If the product is in stock, it is possible to have the order shipped the same day it is placed (some exceptions may apply).

What shipping methods do you use?
We use UPS and Federal Express

Do you ship to Post Office Boxes?
Unfortunately, we cannot ship to PO Boxes. We ship UPS and Federal Express and are required to have a physical address for delivery.

Do you ship internationally or to Canada?
At this time, we do not ship outside the U.S. Or U.S. Territories.

Do you ship internationally?
At this time, we do not ship outside the U.S., U.S. territories or Canada.

At Truck Rims, we are committed to protecting your privacy.

What information do we collect? How do we use it?
When you place an order with us, we need to know your name and street address as well as your credit card information, assuming you are placing an online order. This allows us to process and fulfill your order.

How does Truck Rims protect information?
When you submit your order to us, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the data supplied, including your credit card number, is protected against unauthorized access.

Will Truck Rims disclose the information it collects to outside parties?
Truck Rims does not give, sell, trade, or rent your personal information to others under any circumstances.

All returns require a Return Goods Authorization signed by an authorized Truck Rims representative.

Please call a Truck Rims customer service representative at 800-737-4068 for an RA number. Returns without this authorization will not be accepted. RAs are effective for 60 days only.

The RA number must be printed clearly on outside of the carton, and all products must be securely protected in double packaging. If the RA number is not visible, the shipment may be refused. If shipping labels are placed on or RA numbers written on the manufacturer’s boxes, the product will not be in resalable condition, and, in turn, will not be eligible for return. All original packaging and materials must be returned with the product.

All returns must be returned to Truck Rims with freight PREPAID. Damaged and defective product replacements will be sent with no freight expense to the customer.
All non-defective returns will be assessed a 15% restock fee within 90 days of purchase and will only be accepted in resalable condition with all original packaging. Freight charges will not be refunded.

Defective product can be returned to Truck Rims within 30 days of sale. After 30 days, defective product must be returned to the manufacturer, under the specific warranty allowances.

Upon receipt and acceptance of returned items, Truck Rims will credit the customer’s account for merchandise costs. No cash refunds will be allowed. Credit on account will be issued for the amount paid on the original invoice.

The following items are not eligible for return:

1. Special orders, closeout items and discontinued items.
2. Items for which manufacturers will not accept returns.
3. Items showing obvious signs of misuse, consumer abuse or commercial use.
4. Color copiers, printers, fax machines, toner cartridges and consumables.

Please allow one week for return processing.

Returns will not be accepted 90 days after sale, regardless of reason.

How do I check the status of my order?
Track from the UPS or Federal Express Web site with your UPS or Federal Express tracking number, which we will email you when your order has shipped from our location.

Will I get an email confirmation after I place my order?
Yes, you will immediately receive an email confirmation of your order.

How do I make changes or cancel my order?
You may make changes or cancel your order as long as the order has not been processed or personalized. We strongly suggest you speak with a customer-care representative as soon as possible with changes or cancellations so we can accommodate your request without any additional charges.

What if my order is undeliverable?
If UPS or Federal Express is unable to deliver your order due to an incorrect address, the order will be returned to us. The sender is responsible for any reshipping fees charged by UPS or Federal Express to redeliver the package.

Click here to view our Satisfaction Guarantee Certificate

Terms and Conditions of Use of TruckRims.com (aka First Beat Shops, Inc.)

1  Acceptance The Use Of TruckRims.com (aka First Beat Shops, Inc.) Terms and Conditions

Your access to and use of TruckRims.com (aka First Beat Shops, Inc.) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2  Advice

The contents of TruckRims.com (aka First Beat Shops, Inc.) website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3  Change of Use

TruckRims.com (aka First Beat Shops, Inc.) reserves the right to:
3.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that TruckRims.com (aka First Beat Shops, Inc.) shall not be liable to you for any such change or removal and.
3.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

4  Links to Third Party Websites

TruckRims.com (aka First Beat Shops, Inc.) Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

5 Copyright

5.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to TruckRims.com (aka First Beat Shops, Inc.) or otherwise used by TruckRims.com (aka First Beat Shops, Inc.) as permitted by law.
5.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

6 Disclaimers and Limitation of Liability

6.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
6.2  To the extent permitted by law, TruckRims.com (aka First Beat Shops, Inc.) will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
6.3  TruckRims.com (aka First Beat Shops, Inc.) makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
6.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of TruckRims.com (aka First Beat Shops, Inc.) for death or personal injury as a result of the negligence of TruckRims.com (aka First Beat Shops, Inc.) or that of its employees or agents.

7  Indemnity

You agree to indemnify and hold TruckRims.com (aka First Beat Shops, Inc.) and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against TruckRims.com (aka First Beat Shops, Inc.) arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

8 Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

9 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.